Your business records, held in Australia and kept safe.
Quotes, wages, client details and contracts are the heart of your business. Here is exactly how Waypoint looks after them, in plain English.
Held in Australia
Your business records are stored in Sydney, Australia.
Encrypted in transit and at rest
Every connection is encrypted, and so is the data where it is stored.
Audited hosting
Hosted with Supabase, whose platform is independently audited to SOC 2 Type 2.
Protected on the server
The rules about who sees what are applied on the server, not just the screens, so they hold on every phone, tablet and computer.
Roles and permissions
Choose who can see prices, costs, wages and reports. Crew see the site app and nothing else.
Optional second sign-in step
Switch on a second step at sign in, so a stolen password is not enough on its own.
Private documents
Documents and photos are private. When you share one, the link expires.
Audit log
Important changes are recorded with who made them and when.
Daily backups
Your data is backed up every day.
Export any time
Your records belong to your business. Export them whenever you like.
Card payments by Stripe
Card details go straight to Stripe, a certified payment provider. They never touch Waypoint.
Support only with your permission
Our team can only get into your account when you allow it. Access is time limited and every visit is logged.
Support gets in only when you open the door.
If you ask us to look at something, you switch on support access from inside Waypoint. It closes again on its own, and you can see every visit.
You allow access
An owner or admin switches on support access for a set time.
We help
We look at what you asked about and fix it with you.
It closes and is logged
Access ends when the time runs out, and the visit is recorded in your audit log.
Good questions to ask any software company.
Where is my data stored?
Your business records are stored in Sydney, Australia. A small number of service providers, such as email delivery, are based overseas, so some delivery or technical information may be handled outside Australia. Our Privacy Policy has the detail.
Who owns my data?
Your business does. We hold it so the software can work. You can export it at any time, and if you cancel you can export first.
Can Waypoint staff see my records?
Not unless you let us in. Support access is switched on by you, is time limited and every visit is logged.
Do you store card numbers?
No. Card payments are processed by Stripe. Card details go straight to Stripe and never touch Waypoint.
What happens if something goes wrong?
Data is backed up daily. If we ever become aware of a data breach likely to cause serious harm, we will tell the people affected and the Office of the Australian Information Commissioner, as the law requires.
Questions about security? Email info@waypointstudioco.net.
See it working on a business like yours.
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